Returns & Warranty

 

Returns & Warranty Policy

 

You may return most items within 30 days of delivery for a full refund. We'll also pay the return
shipping costs if the return is a result of our error (you received an incorrect or defective item, etc...).

You should expect to receive your refund within four weeks of giving your package to the return
shipper. This time period includes the transit time for EquipaDoc to receive your return from the
shipper (5 to 10 business days), the time it takes to process your return once received (3 to 5
business days), and the time it takes your bank to process your refund (5 to 10 business days).

If you need to return an item or submit for warranty repair, please email team@equipadoc.com with
your order number and details about the product. Please note, warranty information is found on your
Packing Slip. We will respond quickly with shipping instructions.

EquipaDoc Team